Recent Articles
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Avaya Transforms Contact Centers with New Infinity Platform
Avaya Infinity is a new platform designed to unify fragmented customer experiences by blending AI, intelligent orchestration, and existing business systems. Learn how Infinity helps enterprises and public sector organizations build deeper customer connections, adapt flexibly to market changes, and modernize their contact centers without disrupting infrastructure.
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Celona Extending Service to AT&T Customers
Celona expands its Neutral Host solution to AT&T users, enhancing cellular coverage in poor reception areas with cost-effective, seamless connectivity.
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TNS to Expand Calling Solutions for Channel Partners
This is the first time that TSDs and their community partners will be able to deliver TNS’s secure branded calling offering to business customers.
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Mitel Files Chapter 11: UC Giant Seeks Fresh Start
The struggling communications company moved to restructure its debt as it focuses on making up ground lost to giants such as Zoom, Microsoft, and Cisco.
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Fortress Solutions, Ataya, and Moso Networks Partner on Private 5G
The Private 5G Package solution is designed to address a range of enterprise use cases. The three companies bundle products and services.
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Granite’s Greenix Earns Patent for Orchestration Platform
Granite’s Greenix earns a USPTO patent for its low-code workflow platform, enhancing network deployments and boosting efficiency for clients.